Pay and Allowance Matters;  Offset and Garnishment Issues

 

PAY ISSUES

Pay issues are best serviced by the relevant Defense Finance and Accounting Service (DFAS) office.  The following numbers are provided for your reference:

Military Pay:  888-332-7411
Army Military Pay:  888-729-2769
Civilian Pay:  800-538-9043 (DFAS Indianapolis) or 800-729-3277 (DFAS Cleveland)
Retired Military:  800-321-1080
Retired Civilian:  888-767-6738
Contract/Vendor Pay:  800-756-4571

To file a complaint regarding your pay and allowance issues, you may send correspondence to:  hotline@dfas.mil.


FEDERAL DEBT - OFFSET & GARNISHMENT ISSUES

Federal delinquent debt is reported to the U.S. Department of the Treasury, and under the Treasury Offset Program, delinquent accounts are subject to administrative offset (garnishment) of United States government funds due individuals from various sources, to include federal salary offset or withholding of federal benefit amounts.

Accordingly, to better understand allowable offset amounts, you are encouraged to contact your relevant DFAS office.  The following numbers are provided for your reference:

Military Pay:  888-332-7411
Army Military Pay:  888-729-2769
Civilian Pay:  800-538-9043 (DFAS Indianapolis) or 800-729-3277 (DFAS Cleveland)
Retired Military:  800-321-1080
Retired Civilian:  888-767-6738
Contract/Vendor Pay:  800-756-4571

If your concerns involve the actual offset amounts and percentages, or if you are disputing the total amount of the debt, or even the existence of the debt itself, you would better be serviced by contacting the Federal agency, office, or program from which the alleged debt originated.  For example, if your dispute is regarding a Veterans Affairs (VA) loan, you must contact the U.S. Department of Veterans Affairs.  For a comprehensive listing of other Federal agencies, click here.  

CHILD SUPPORT & ALIMONY GARNISHMENT ISSUES

Please visit the Defense Finance and Accounting Services web page pertaining to the garnishment of wages for child support and alimony:  http://www.dfas.mil/dfas/garnishment.html.

You may also seek assistance from a civilian lawyer or your Legal Services/Staff Judge Advocate's office.