Objective
Our audit objective was to determine
whether DoD officials appropriately designed
controls to adequately monitor contractor
performance for the King Abdullah II Special
Operations Training Center (KASOTC) basic
life support services contract.
Finding
U.S. Army Central Command and U.S. Army
Contracting Command–Rock Island officials
generally designed adequate controls to
monitor contractor performance on the
basic life support services contract at
KASOTC; however, we identified some areas
for improvement. Specifically, U.S. Army
Central Command and U.S. Army Contracting
Command–Rock Island officials did
not include:
- controls in the quality assurance surveillance plan or in the contracting officer’s representative monthly report template that required a U.S. Government subject matter expert to review the contractor’s performance in supplying and maintaining electrical services, and U.S. Army Central Command and U.S. Army Contracting Command–Rock Island officials did not provide a reasonable explanation for why this occurred; and
- language in the performance work statement and quality assurance surveillance plan to ensure adequate contractor performance of dining facility operations because U.S. Army Contracting Command–Rock Island officials stated that they relied on subject matter experts from the requiring activity to review the performance work statement.
Without these controls, personnel at KASOTC are at an
increased risk of exposure to hazards. Additionally, if the
contractor does not deliver base operations support functions
effectively, it could adversely impact the morale and safety
of personnel at KASOTC, and degrade the ability of forces to
accomplish their missions.
Recommendations
We recommend that the Commanding General, U.S. Army
Central Command require U.S. Government subject matter
experts to perform regular electrical service inspections to
ensure the facilities are maintained and operating according
to applicable standards.
Also, we recommend that the Deputy Chief of Staff of the
Army, G-4, require the U.S. Army Quartermaster School,
Joint Culinary Center of Excellence to review the dining
facility services section of the contract and quality assurance
surveillance plan. Upon receiving the results of the review,
we recommend that the Executive Director, U.S. Army
Contracting Command–Rock Island, modify contract
documents to implement recommended changes.
Management Comments and Our Response
Comments from the Commanding General, U.S. Army Central
Command; the Director of Supply, Deputy Chief of Staff
of the Army, G-4; and the Principal Assistant Responsible
for Contracting, U.S. Army Contracting Command–
Rock Island, addressed all specifics of the recommendations,
and no further comments are required.