This final management advisory provides the results of the DoD Office of Inspector General’s “Evaluation of the Military Services’ Response to Complaints Related to Harassment Over Electronic Communications or Social Media.” We previously provided copies of the draft management advisory and requested written comments on the recommendations. We considered management’s comments on the draft management advisory when preparing the final advisory. Based on the management comments received, we revised Recommendation 2 and added two additional recommendations. We also revised Recommendations 1 through 3 to add “justification” as an option. The management comments are included in this advisory. Additionally, based on exit conference discussions with Military Service officials we added Recommendation 5 for implementation by the Under Secretary of Defense for Personal and Readiness. This advisory includes five recommendations: one is unresolved, two are resolved and open, and two are closed.
We conducted this evaluation from May 2024 through March 2025 in accordance with the “Quality Standards for Inspection and Evaluation,” published in December 2020 by the Council of the Inspectors General on Integrity and Efficiency. The objective of our evaluation was to assess the effectiveness with which the Military Services responded to complaints related to harassment over electronic communications or social media, in accordance with DoD Instruction (DoDI) 1020.03.