Publicly Released: June 29, 2023
The purpose of this management advisory is to provide Defense Manpower Data Center (DMDC) officials with information related to concerns with the reliability of data in the Defense Enrollment Eligibility Reporting System. We determined that beneficiary data for the data fields supporting identity management and benefits eligibility were generally complete. However, inconsistencies in guidance concerning the collection and maintenance of contact data resulted in incomplete and unreliable information. We previously provided a copy of the draft advisory and requested written comments on the recommendations. We considered management’s comments when preparing this final advisory. We conducted the work on this advisory with integrity, objectivity, and independence, as required by the Council of the Inspectors General on Integrity and Efficiency’s Quality Standards for Federal Offices of Inspector General.
This advisory contains two recommendations that are considered unresolved because management’s comments did not fully address the recommendations. Therefore, as discussed in the Recommendations, Management Comments, and Our Response section of this advisory, the recommendations will remain open. We will track these recommendations until an agreement is reached on the actions that need to be taken to address the recommendations, and management submits adequate documentation showing that all agreed‑upon actions are completed.
This advisory also contains three recommendations that are considered resolved. Therefore, as described in the Recommendations, Management Comments, and Our Response section of this advisory, we will close the recommendations when we receive documentation showing that all agreed‑upon actions to implement the recommendations are completed.